Attendance Hotline Inbound Agent

Stratablue AI & Langham Logistics: Attendance Hotline Inbound Agent

years in storage and distribution

0 +

REDUCTION in absence notification time

0 %

Outcome

years in storage and distribution

0 +

REDUCTION in absence notification time

0 %

The Challenge

Inefficient absence reporting system
Messages bounced between emails, voicemails
Delayed communication = understaffed shifts
HR and managers overwhelmed as the company scaled

The Solution

Custom-built AI voice agent
One phone number for all employees to report absences
Automated, real-time routing of messages to the correct manager
24/7 availability, no more missed messages

Conclusion

One absence used to set off “multiple emails and voicemails. Now it’s handled in 30 seconds thanks to Stratablue’s AI agent.